Terms of Service

Welcome to Finero. These Terms of Service govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

Last updated: November 28, 2025

Effective date: November 01, 2025

Service Usage Terms

1. Acceptable Use Policy

When using our website and services, you agree to:

Use our services only for lawful purposes and in accordance with these terms
Provide accurate and complete information when submitting inquiries or forms
Maintain the confidentiality of any account credentials if applicable
Respect intellectual property rights of Finero and third parties
Not interfere with or disrupt the operation of our website or servers

2. Prohibited Uses

You may not use our website or services to:

Transmit any unlawful, harmful, threatening, abusive, or otherwise objectionable content
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Collect or harvest information about other users without their consent
Upload or transmit viruses, malware, or any other malicious code
Engage in any automated use of the system, including scraping or data mining
Attempt to gain unauthorized access to any portion of the website or related systems
Use our services in any way that violates applicable laws or regulations

3. Service Access Requirements

To access and use our services, you must have a compatible device with internet access and an up-to-date web browser. You are responsible for ensuring your equipment and internet connection meet these requirements. We recommend using the latest version of major browsers for optimal experience.

4. Fair Usage Guidelines

We ask that you use our website resources reasonably. Excessive requests that burden our servers or interfere with other users' access may result in temporary or permanent restrictions. We reserve the right to limit access to protect the quality of service for all users.

Account Terms

1. Contact Information Requirements

When you contact us through our website, you must provide accurate contact information. This helps us respond effectively to your inquiries and provide appropriate service. Providing false information may result in our inability to assist you properly.

2. Communication Security Responsibilities

You are responsible for maintaining the security of any communications with us. If you believe your information has been compromised or that unauthorized parties have accessed your communications, please notify us immediately through our contact page.

3. Service Inquiry Policies

Service inquiries submitted through our website will be responded to within a reasonable timeframe, typically within two business days. Response times may vary during peak periods or holidays. We reserve the right to decline service requests that do not align with our service offerings or fall outside our service area.

Service Availability and Modifications

1. Website Uptime and Maintenance

While we strive to maintain continuous availability of our website, we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We will make reasonable efforts to minimize disruptions and provide notice when possible.

2. Feature Availability

The features and functionalities available on our website may change over time. We may add, modify, or remove features at our discretion. Significant changes will typically be communicated through updates to this page or through our website.

3. Geographic Service Area

Our cleaning services may not be available in all geographic areas. Service availability depends on location, scheduling capacity, and other operational factors. Please inquire about service availability in your area through our contact form.

4. Service Modifications and Updates

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. This includes changes to service offerings, pricing, scheduling procedures, or operational policies. We will provide reasonable notice of significant changes that affect existing service arrangements.

5. Scheduled Maintenance

We may perform scheduled maintenance on our website and systems. When possible, maintenance will be conducted during off-peak hours to minimize inconvenience. Critical updates may occasionally require immediate action without advance notice.

Intellectual Property Rights

1. Website Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Finero or its content suppliers and is protected by copyright and other intellectual property laws. The compilation of all content on this website is our exclusive property.

2. User-Generated Content Rights

When you submit content through our contact forms or communications, you retain ownership of that content. However, you grant us a license to use, reproduce, and store this content as necessary to provide our services and respond to your inquiries.

3. Limited License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include any right to resell or commercial use of our website or its contents, any collection and use of product listings or descriptions, any derivative use of our website or its contents, or any use of data mining or similar data gathering tools.

4. Trademark Notice

Finero and related marks, graphics, and logos are trademarks or registered trademarks. Other trademarks, names, and logos on this website are the property of their respective owners. You may not use any trademark displayed on this website without prior written permission from the trademark owner.

Service Provision and Pricing

1. Service Descriptions

We strive to provide accurate descriptions of our services on this website. However, we do not warrant that service descriptions or other content on the website are accurate, complete, reliable, current, or error-free. Actual services may vary based on specific circumstances and requirements.

2. Pricing Information

Prices displayed on our website are subject to change without notice. The pricing shown represents starting rates and may vary based on specific service requirements, location, and other factors. Final pricing will be discussed and agreed upon before service provision.

3. Service Agreements

Specific service agreements may be established for individual cleaning projects. These agreements will outline the scope of work, pricing, schedule, and other relevant terms. Such agreements supplement but do not replace these Terms of Service.

Disclaimers and Limitations

1. Website Disclaimer

This website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the website or the information, content, or materials included on it. To the full extent permissible by law, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

2. Service Results

While we apply specialized knowledge and appropriate methods to our cleaning services, we cannot guarantee specific results for all materials and situations. Some conditions may be permanent or may require specialized restoration beyond our service scope. We will discuss realistic expectations during consultation.

3. Limitation of Liability

To the fullest extent permitted by law, Finero shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or services. Our total liability for any claims related to the website or services shall not exceed the amount you paid for the specific service giving rise to the claim.

Termination of Access

We reserve the right to terminate or restrict your access to our website at our sole discretion, without notice, for any reason, including but not limited to breach of these Terms of Service. Upon termination, your right to use the website will immediately cease.

Even after termination, provisions of these Terms that by their nature should survive termination will remain in effect, including intellectual property provisions, disclaimers, and limitations of liability.

Changes to Terms of Service

We may revise these Terms of Service at any time by updating this page. The "Last updated" date at the top indicates when these terms were most recently revised. You are expected to check this page regularly to be aware of any changes, as they are binding on you.

Your continued use of the website following the posting of revised Terms of Service means that you accept and agree to the changes. If you do not agree to the revised terms, you must stop using the website.

Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to them or the use of our website and services shall be governed by and construed in accordance with the laws of the jurisdiction in which Finero operates, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms of Service will be brought exclusively in the courts located in our operational jurisdiction, and the parties hereby consent to personal jurisdiction and venue therein.

Questions About These Terms

If you have questions or concerns about these Terms of Service, please contact us through our contact page. We will make reasonable efforts to address your inquiries in a timely manner.

For matters related to specific service agreements or arrangements, please reference your service agreement details in your communication.